Communication skills for the APS
All courses delivered virtually via Microsoft Teams. Available as open enrolment or private team sessions.
Writing for the APS
Explore APS writing requirements and how to develop an effective government tone. Understand how structure and plain Eng…
Plain English
Explore plain English and why it is an essential skill for communicating with the public, ministers and senior managers.…
Grammar and punctuation
Finally! A grammar course that helps you be a better writer. The focus is on using grammar and punctuation for clarity a…
Editing and proofreading
Explore a structured, efficient process when reviewing your own or other people's writing. Participate in small group d…
Writing with Copilot
Practise working with AI to generate, edit and review government writing within your agency's obligations. Participate …
Writing APS reports
Explore the model for modern report writing and a structured, efficient process for drafting government reports. Partic…
Writing briefs
Build your confidence in planning, drafting and finalising briefs for senior decision-makers. Explore several real AP…
Responding to ministerial correspondence
Explore the structure of a ministerial response and common mistakes to avoid. Participate in small group discussions, i…
Presenting in a virtual environment
Plan your computer and camera set-up for an effective virtual delivery. Learn to present and share content using Teams …
Provide feedback on writing
Explore processes to plan for and deliver meaningful feedback to support others to deliver effective written communicati…
Manage and develop writing skills in teams
Explore your role in adding value to communication within the agency. Explore options for making writing processes more …